Urban Company Ltd

Urban Company Limited reported Q2 FY27 results with a 39.1% year-on-year increase in net transaction value (NTV) to ₹1,432.3 crores and a 41.4% rise in revenue from operations to ₹537.3 crores. Orders delivered more than doubled to 15.1 million, and annual transacting users grew 34.5% to nearly 10 million. Adjusted EBITDA loss was ₹144 crores, but excluding InstaHelp, adjusted EBITDA was ₹30 crores, up 213% year-on-year. India Consumer Services grew 26.3% year-on-year, with Tier 2 cities showing faster growth. International markets grew 66.2%, and Native recorded 35.4% growth. InstaHelp saw 63% quarter-on-quarter order growth, with 45% of new users coming through InstaHelp. Management emphasized structural growth, operating leverage, and profitability in core businesses, with confidence in achieving adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 crores by FY31. The company plans to raise up to ₹2,500 crores for strategic flexibility, including potential M&A. Management discussed plans for entering the residential AC segment, focusing on learning and long-term growth, and highlighted continued investment in InstaHelp despite competitive pressures. The discussion concluded with responses to analyst questions on growth drivers, margin improvements, and future strategies.

The document highlights strong growth in key metrics, improved profitability, and confidence in future targets, indicating a positive tone.